After a number of moves through the years and working with a number of realtors, I can honestly say that working with Bill was the most pleasant experience we have ever had! We moved to the Lake Norman community from the DC area and had no understanding of the different communities around the Lake. Bill was knowledgeable, thorough, patient, responsive, not overbearing, and listened extremely well to our needs and wants. I have no hesitation highly recommending Bill! We were completely satisfied with the process.